Rebecca Doris
Articles
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How to create a Multi-Space Zone
If your use case has a Zone as a parent entity of multiple Spaces (Rooms), the CSV connector can accommodate this with the Invert Space Zone Relationship option set to true in the Advanced Config.M...
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What's the difference between a source and destination connector?
SourceA source connector imports entities into the Mapped Graph. CMMS source connectors import Work Orders and Service Requests, their metadata, and assets into Mapped. Once ingested from the sourc...
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When should I overwrite mappings with a default value?
If there are no values for a particular field from the source, or you have a business case where only one value should ever be populated for a particular field, use the Overwrite with default value...
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What are required field mappings?
The source CMMS uses its own values for fields like status, priority, type, trade, repair center, problem description, and more. The destination CMMS uses different values for the same concepts.Fie...
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How do I validate that my import was successful?
You can use Mapped's GraphQL Explorer to validate that your data was imported to the Graph. Review Places and Relationships in our Developer Docs for a general overview.To review all assets recentl...
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How do I complete required field mappings?
Open the destination CMMS connector config in the Mapped Console connectors tab. Navigate to the Mappings or Work Order Mappings section. For each required field, you'll see values from the Mappe...
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How do I get the Mapped Id for a Work Order or Service Request?
If a Work Order or Service Request exists in the Graph, you can find its Mapped Id if you have some information about the Work Order such as: The date the Work Order was created (filter Work Orders...
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What does the error "Provision Failed - RefIds are shared..." mean?
If the CSV connector logs show this error:Provision Failed - RefIds are shared with conflicting attributes or between different entities.This can indicate that the CSV you uploaded: Did not have un...
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What is the config for the CSV connector?
Save changes to the Settings and Advanced Config tabs in order to apply them when you import your CSV to the Mapping tab.SettingsOn the Settings tab, select the Site to which you wish to add this d...
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What are the business rules of the CSV connector?
There are a number of rules that control the process of importing data via a CSV file:Address ValidationBuilding address is always required, so the connector can either map to an existing building ...