Rebecca Doris
Articles
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How do I validate that my import was successful?
You can use Mapped's GraphQL Explorer to validate that your data was imported to the Graph. Review Places and Relationships in our Developer Docs for a general overview.To review all assets recentl...
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How do I complete required field mappings?
Open the destination CMMS connector config in the Mapped Console connectors tab. Navigate to the Mappings or Work Order Mappings section. For each required field, you'll see values from the Mappe...
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How do I get the Mapped Id for a Work Order or Service Request?
If a Work Order or Service Request exists in the Graph, you can find its Mapped Id if you have some information about the Work Order such as: The date the Work Order was created (filter Work Orders...
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What does the error "Provision Failed - RefIds are shared..." mean?
If the CSV connector logs show this error:Provision Failed - RefIds are shared with conflicting attributes or between different entities.This can indicate that the CSV you uploaded: Did not have un...
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What is the config for the CSV connector?
Save changes to the Settings and Advanced Config tabs in order to apply them when you import your CSV to the Mapping tab.SettingsOn the Settings tab, select the Site to which you wish to add this d...
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What are the business rules of the CSV connector?
There are a number of rules that control the process of importing data via a CSV file:Address ValidationBuilding address is always required, so the connector can either map to an existing building ...
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What happens if I delete a CSV connector?
This is a highly destructive action. All entities and mappings previously created through that connector will be deleted if you delete the connector.
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What's required for a ticket to sync across CMMS connectors?
For a Work Order to successfully sync from a source CMMS to a destination CMMS through Mapped, all of the following must be true: The source connector must import the Work Order into Mapped, either...
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How do I cancel the import workflow?
At any point before selecting Submit in the import wizard, you may navigate away and then select Start Over when you return in order to cancel the import and submission. After the final submission,...
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How do I access previously imported files?
Navigate to the Settings tab and under Download Previous Uploaded File select the the Original or the most recently Processed file.