Rebecca Doris
Articles
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What's a Work Order / Service Request?
A Work Order is a task assigned to a maintenance technician. For example, "Replace HVAC filter in Room 201." It typically includes a location, a description of the problem, a status, and a priority...
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Request a workbook
The MappedConnect Excel workbook enables the ingestion of entities and relationships whose information is sourced outside of a connector data source, like a TAB report.To request an Excel spreadshe...
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MappedConnect Excel Workbook Guide
Workbook OverviewYour workbook has three sheets you'll work in, plus reference sheets that help you along the way. Sheets you fill out Sheet What it's for entities List every piece of equipment...
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Why does the Building Site Id have an error?
If you import your CSV file and the file validation flags the Building Site Id column as an error:Building Site Id `SITE....` does not match any valid Site Ids in your Portal. Please update the Bui...
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Why didn't my CSV import?
If the Mapping tab importer wizard returned no errors, but your changes didn't import, check the Logs tab in the lower left hand corner of the connector config. The most common cause is: Provision ...
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How to create a Multi-Zone Space
If your use case has a Space (Room) as a parent entity of multiple Zones, the CSV connector can accommodate this by default. The default Invert Space Zone Relationship setting (false) creates the r...
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How to create a Multi-Space Zone
If your use case has a Zone as a parent entity of multiple Spaces (Rooms), the CSV connector can accommodate this with the Invert Space Zone Relationship option set to true in the Advanced Config.M...
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How do I validate that my import was successful?
You can use Mapped's GraphQL Explorer to validate that your data was imported to the Graph. Review Places and Relationships in our Developer Docs for a general overview.To review all assets recentl...
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What does the error "Provision Failed - RefIds are shared..." mean?
If the CSV connector logs show this error:Provision Failed - RefIds are shared with conflicting attributes or between different entities.This can indicate that the CSV you uploaded: Did not have un...
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What is the config for the CSV connector?
Save changes to the Settings and Advanced Config tabs in order to apply them when you import your CSV to the Mapping tab.SettingsOn the Settings tab, select the Site to which you wish to add this d...